Erin Stewart, Project Manager in Chattanooga, TN, United States
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Erin Stewart

Verified Expert  in Project Management

Project Manager

Location
Chattanooga, TN, United States
Toptal Member Since
May 21, 2018

Erin在产品设计和敏捷产品管理方面拥有超过十年的经验,领导了各种响应式web和本地电子商务应用程序项目, B2C, and B2B organizations. 她与各种组织合作,从初创公司到大型财富500强公司,创造灵感和创新的产品. 她还喜欢帮助建立新的敏捷产品团队,并且精通敏捷, Scrum, and Kanban.

Project Highlights

Sightline Maps Agile Product Management
与Sightline的首席执行官密切合作,领导产品设计和敏捷产品管理,推出他们的SaaS平台.
Scrum Alliance Agile Product Opportunity Assessments
与Scrum联盟的内部领导一起进行机会评估, discovery, and prioritization exercises.
CustomInk Agile Product Manager
曾担任CustomInk(互联网零售500强电子商务公司)的敏捷产品经理.

Expertise

Work Experience

Owner | Agile Product Management and Product Design Consulting

2016 - PRESENT
Scenic West Consulting, LLC
  • 提供自由/合同用户体验和产品欧博体育app下载和领导.
  • Helped companies build Agile product teams.
  • 与初创公司协调,领导新产品的用户体验和产品策略.
  • 与大型电子商务公司合作,通过改进用户体验来优化跨设备体验,以获得最大的转化率和AOV.
  • 与教育科技公司和专业协会合作,创建吸引人的在线社区体验,销售课程, memberships, etc.

Education Technology Product and User Experience Leader

2013 - 2016
YourMembership
  • 领导客户实现YourMembership Learning的高度可定制学习管理系统(LMS)的响应式用户体验工作.
  • 负责重新设计英特尔零售边缘在线教育和认证计划以及英特尔经销商培训应用程序的响应式用户体验设计.
  • Oversaw UI development and visual design for Intel's Retail Edge program.
  • 为神经外科医生大会(CNS)神经外科维基做出了响应式用户体验设计.
  • Worked on American College of Cardiology's board exam test prep app.

Ecommerce Agile Product Manager and User Experience Lead

2013 - 2016
CustomInk
  • 在CustomInk的电子商务产品设计和开发团队中担任过各种敏捷产品经理和用户体验主管职务.
  • Led the framework design of a cross-device, interactive custom t-shirt design lab to replace the current lab.
  • 管理产品并领导CustomInk新的响应式风格指南/UI框架的用户体验开发, 为我们的持续部署产品开发团队提供UI开发支持.
  • Managed product and led UX development for Booster.com eCommerce buyer experiences including shopping cart and product pages.
  • Led UX design for Booster.com's mobile-first responsive shopping cart.

Agile Product Manager and User Experience Leader

2012 - 2013
Brazen Careerist
  • 与首席执行官、首席技术官和首席运营官合作,将高层业务目标转化为产品路线图.
  • Owned user experience/interaction design decisions for software, using workflow diagrams, wireframes, and rapid prototypes to convey concepts to stakeholders.
  • Served as Agile Scrum team product owner for Brazen Connect, our enterprise SaaS virtual career fair, open house, and networking event platform.
  • Led the redesign of our corporate website.
  • Trained and mentored digital marketing staff and web interns on HTML, CSS, UI layout best practices, and content strategy.
  • Worked across the company, particularly with accounts, sales and marketing team leadership to identify product opportunities, conduct requirements gathering sessions, 并在用户故事中为产品待办事项列表和即将发布的版本记录功能需求.

User Experience Consultant

2011 - 2011
CGI Federal
  • Led mobile development best practice research.
  • 研究和评估本地和移动web应用程序开发选项.
  • 就移动用户体验最佳实践向医疗团队领导提供建议.
  • Created wireframes for recommended features for MyMedicare.gov mobile website.

User Experience Lead/Web Application Developer

2010 - 2011
Booz Allen Hamilton
  • Led user experience, prototyping, front-end development, and user research/testing for internal business intelligence web apps.
  • Worked with clients/senior level stakeholders to gather requirements, establish the timeline, and plan products.
  • 根据公司领导的要求,为新的商业智能网络应用程序制作线框图.
  • Conducted user training sessions and wrote user documentation.
  • Improved business processes, data collection, 并通过技术解决方案和增强的业务流程报告实践.

Web Development and Training Specialist

2008 - 2010
St. Mary's College of Maryland
  • 监督一个大学网站的所有项目管理,并领导前端网络开发和网站架构, and supported the content management system.
  • 领导网站内容迁移和重新设计项目,支持实施新的内容管理系统.
  • Wrote a web style guide, web technical guide, social network guidelines, CMS user documentation, and other training documentation for the college.
  • 创建和管理学院的CMS培训和用户支持计划,支持200多名网络编辑.
  • Managed the Web Services Intern Program.
  • Managed social networking guidelines and training efforts for the college.
  • 监督校内各部门网站内容的开发.

Sightline Maps Agile Product Management

与Sightline的首席执行官密切合作,领导产品设计和敏捷产品管理,推出他们的SaaS平台.

I worked closely with Sightline's CEO to led product design for their MVP, provide agile product management for v1 product development, manage a customer beta program, then launch the product, measure, and iterate.

Key Responsibilities:
作为产品经理/产品设计师,每天与产品开发团队合作
* Work with CEO to establish roadmap and communicate with the team
* Manage weekly product reporting using Google Analytics, Auth0, etc.
*定期与客户沟通,并通过SessionStack监控用户体验,以确定改进的机会
* Manage MailChimp customer email campaigns
* Lead product design for new features or enhancements

Client Testimonial:
"Originally, I was looking for a UX designer to do a month of work. Erin非常关注用户粘性,所以我们将她的工作范围扩大到包括三个月的产品测试. 她在产品测试方面做得非常出色,我们让她负责协调所有的产品设计和开发,持续了将近一年. We started out looking for someone to complete a minor product. What we found was someone capable of being a core member of the team."

Scrum Alliance Agile Product Opportunity Assessments

http://scrumalliance.org/

与Scrum联盟的内部领导一起进行机会评估, discovery, and prioritization exercises.

I worked with Scrum Alliance, 敏捷社区中领先的专业会员和认证组织, to conduct product opportunity assessments, prioritization exercises, and user experience work in support of roadmap planning. 这包括对会员平台现有部分的可用性评估和整体在线体验, customer journey mapping, stakeholder interviews, business value and level of effort assessments, and prioritization matrix diagraming. 在此之前,我还为网站的几个部分提供用户体验/产品设计支持,这些部分是他们希望重新设计的,作为新的CMS发布的一部分.

CustomInk Agile Product Manager

http://www.customink.com/

曾担任CustomInk(互联网零售500强电子商务公司)的敏捷产品经理.

From 2013 to 2016, 我在他们的电子商务产品开发组织中担任过各种全职产品经理和用户体验主管的职位. CustomInk used Kanban and had 4-5 product teams that consisted of a PM, UX Lead, 3-5 engineers, and a product coordinator.

During that time key. initiatives I worked on included:
- CustomInk Fundraising
-将他们的固定宽度网站移动到响应式UI框架和风格指南中
-在整个在线体验中进行大量移动优化, 包括一个移动版的设计实验室,然后是一个响应式设计实验室.0 experience
2009 - 2011

信息管理硕士(人机交互方向)

University of Maryland, College Park - Maryland

2005 - 2008

Bachelor's Degree in Economics

St. Mary's College of Maryland - Maryland

Tools

Jira, Trello, Google Docs, Slack, Skype, Google Hangouts, Usertesting.. com、Sketch、Sketch 3、InVision、SessionStack、Asana、Google Analytics、Mailchimp、Hotjar、GitHub

Platforms

Blockchain, WordPress, iOS

Paradigms

Rapid Interactive Prototyping, Agile UX, Agile Project Management, Agile Product Management, Agile Software Development, Scrum, Kanban, UX Design, Design Thinking, User Testing, UI Design Standards & Best Practices, Rapid Prototyping, Agile, Lean Project Management

Industry Expertise

Education Technology (Edtech), Healthcare, Software, Food & Beverage

Other

Web, Planning, Google Material Design, Software as a Service (SaaS), Story Mapping, Agile Sprints, Certified Scrum Product Owner (CSPO), eCommerce, Product Management, Project Management, Technical Project Management, Mobile/Web Project Management, Product Design, Product Discovery, Validately, User Research, Content Management Systems (CMS), Bootstrap, User Stories, User-centered Design (UCD), Minimum Viable Product (MVP), User Flows, Information Architecture (IA), User Interviews, Digital, PMI, Technical Analysis, Scrum Master, Virtual Work, Agile Coaching, Remote Work, IT, Enterprise Coaching, Startups, Business Analysis, Project Management Professional (PMP), Software Development, Coaching, Technical Business Analysis, Virtual Reality (VR), Mobile, Lean Product Development, Waterfall Methodology, Customer Relationship Management (CRM), Email Marketing, Writing & Editing, Point Cloud Data, LiDAR

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